Cancellation Policy

Thank you for shopping at Ideal Beauty UAE. We understand that circumstances may arise where you need to cancel your order, and we strive to make this process as convenient as possible for our customers. Please review the following cancellation policy:

1. Cancellation Eligibility:

1.1. You may cancel your order under the following conditions:

The cancellation request is submitted before the order has been processed and shipped.

1.2. Please note that once an order has been processed and shipped, it cannot be canceled. In such cases, you may refer to our refund policy for options regarding returns and refunds.

2. How to Cancel an Order:

2.1. To cancel an order, please contact our customer service team as soon as possible at idealbeautysolutions88@gmail.com. Please provide your order number and the reason for cancellation.

2.2. If your order has not been processed or shipped, we will cancel it and provide confirmation of the cancellation via email.

2.3. If your order has already been processed or shipped, we may not be able to cancel it. In such cases, you may still return the items once you receive them, following our refund policy guidelines.

3. Refund for Canceled Orders:

3.1. If your order is canceled before processing or shipping, we will issue a full refund to the original payment method used for the purchase.

3.2. Refunds for canceled orders will be processed within 7 days of the cancellation request.

4. Changes to Cancellation Policy:

4.1. We reserve the right to modify or update our cancellation policy at any time. Any changes will be effective immediately upon posting on our website.

5. Contact Us:

If you have any questions or concerns about our cancellation policy, please contact us idealbeautysolutions88@gmail.com Our customer service team will be happy to assist you.